Introduction

At Content Hub Studio (CHS), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website and when you use our studio services in Toronto. Please take the time to read through this policy to understand your rights and how we ensure your privacy is respected.

By visiting our website and using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree with any part of this policy, please discontinue the use of our website and services.

1. Information We Collect

We collect personal information that you provide to us voluntarily when using our website or studio services, including:

• Contact Information: Name, email address, phone number, and mailing address when you fill out forms, register for events, or subscribe to our newsletter.
• Payment Information: Credit card details or payment processing information when booking studio rentals or other services.
• Usage Data: Information about your interaction with our website, such as IP address, browser type, operating system, referring URLs, and pages visited.

We may also collect personal information through automated means, including cookies and analytics tools, to improve the user experience on our website.

2. How We Use Your Information

We use your personal information for the following purposes:

• Service Provision: To process your bookings, provide studio services, and facilitate any communication related to the services we offer.
• Marketing and Promotions: To send you updates, newsletters, promotional offers, and event information that may be of interest to you. You can opt out of marketing communications at any time.
• Customer Support: To provide you with customer service and resolve any issues or concerns.
• Legal Compliance: To comply with legal obligations, enforce our terms and policies, or protect our legal rights and the safety of our studio and community members.
• Website Improvement: To analyze and improve the performance of our website, ensuring a better user experience.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with trusted third parties in the following circumstances:

• Service Providers: With vendors and service providers who assist us in running our business, such as payment processors, security personnel, and web hosting services.
• Legal Obligations: If required by law, legal process, or in response to valid requests by public authorities, we may disclose your information to comply with legal obligations or protect our legal rights.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. This includes secure payment processing, encryption where applicable, and access control to sensitive information.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance the browsing experience, collect statistical data, and remember your preferences. You may choose to block or delete cookies through your browser settings, though this may affect your ability to use certain features of our website.

6. Your Rights

As a user, you have the following rights regarding your data:

• Access: You have the right to request a copy of the personal data we hold about you.
• Correction: You can request corrections to any inaccurate or incomplete information.
• Deletion: You can request the deletion of your data, subject to legal obligations.
• Objection: You have the right to object to the processing of your data for marketing or other purposes.
• Data Portability: You can request a copy of your data in a structured, machine-readable format.

To exercise these rights, please contact us using the information provided below.

7. Links to Third-Party Websites

Our website may contain links to third-party websites or services that are not owned or controlled by Content Hub Studio. We are not responsible for the privacy practices of these third-party websites and encourage you to review their privacy policies.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. We will notify you of any significant changes by posting the updated policy on our website. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, don’t hesitate to get in touch with us at:

Content Hub Studio
Unit – 4, 329 St. George St., Toronto
Email: mariajose.perabeles@gmail.com
Phone: (647) 914 3517

Thank you for trusting Content Hub Studio with your personal information. We are committed to providing a safe and secure environment for creativity to thrive.